Frequently Asked Questions
Product & Print Quality
What kind of paper or canvas do you use for your prints?
Each piece is printed on museum-grade archival paper or premium canvas, chosen to complement the emotional tone and texture of the image. We prioritize longevity, richness of detail, and tactile beauty.
Are your prints limited edition?
Yes. Many collections feature limited edition prints. Each edition is numbered and signed, ensuring exclusivity and authenticity.
Do the prints come framed?
Framing is available as an optional add-on. We offer a curated selection of frames designed to enhance the mood and presentation of each piece. Unframed prints are shipped flat or rolled, depending on size.
Shipping & Delivery
How long will it take to receive my order?
Orders are typically processed within 3–5 business days. Delivery times vary by location, but most domestic orders arrive within 14 days.
Please allow longer for framed orders.
Do you ship internationally?
Yes, we ship worldwide. International shipping rates and delivery times are calculated at checkout.
How is the artwork packaged?
Prints are carefully packaged to prevent bending, moisture, or damage. Larger pieces are shipped in sturdy tubes or boxes with protective layers.
Custom & Commission Work
Can I request a custom size or crop of a print?
Absolutely. If you have a specific space or vision in mind, we’re happy to discuss custom dimensions or adaptations.
Do you offer commissioned photography?
On occasion, yes. If you’re interested in a bespoke piece or collaboration, please reach out via the Contact page to start the conversation.
Returns & Exchanges
What is your return policy?
Because each print is made to order, we generally do not accept returns. However, if your item arrives damaged or incorrect, we’ll make it right—just contact us within 7 days of delivery.
What if my print arrives damaged?
Please email us with photos of the damage and packaging. We’ll arrange a replacement or refund promptly.
Artistic Vision
How do you choose which images to offer as prints?
Each image is selected for its emotional resonance, narrative strength, and visual harmony. Collections are curated to evoke a sense of place, memory, and mood.
Can I learn more about the story behind a specific image?
Yes—each collection includes a written blurb that shares the emotional context and inspiration behind the work. If you’d like deeper insight, feel free to reach out.
